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Our Family Team are here to help
 01480 404030


Our Family Team are here to help
 01480 404030


Free 48hr Tracked Delivery > £90*  Love2Camp Rewards   Save 5%   
IBEX Camping x The Future Forest Company
 238🌳 & 298 🌱m² In UK.
 

Tent Pole Repair Service

£0.01
Let us fix your damaged or broken pole , this service is available to Fibreglass and Alloy Tent  poles . Our team will give your tent pole a check over and replace any damaged pole sections together with the shock cord  and any damaged ferrules if necessary. We'll then ship your pole back via 24hr delivery. We try and ship your tent poles back the same day we receive them! 















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Broken Tent Pole? Don't panic we're here to help. The Team @ IBEX Camping are here to repair your broken tent pole for you. We'll Take a look at your shock cord - it may need replacing too - simply select the option to give us permission to change your shock cord if we need to. There's nothing to pay at this stage , simply complete your order from the drop down menu , send us your pole and we'll be in touch.  You Can find details of our charges below.

✔ Complete the options from our drop down menu's

✔ Send your Broken Pole to us , using a tracked service. - Please take care when packing your Tent Poles always ensure that they are wrapped securely particularly at the ends. 

IBEX Camping , The Lifestyle Village , Gt North Road , Little Paxton , Cambs PE19 6EN

✔ Enclose a note with your order number , name and address of a copy of your order 

✔ Once your pole arrives we'll get in touch to let you know how much the repair is going to be. 

✔ We'll then repair and return via your chosen Delivery service 

There's nothing to pay at this stage , once we have checked your pole we'll get in touch to let you know the cost and take payment. 

Our repair costs

  • Tent pole repair service charge £8.50 per complete pole.
  • Tent Pole Section(s) £4.00 / £4.75  per section 
  • Replacement Shock Cord £0.70 / £0.85 per m
  • Return Tracked Shipping  £7.50 24hr Tracked Service 
  • Alloy Tent Pole Sections from £8.00 
  • Replacement Tent Ferrules from £5.50

We are able to repair Fibreglass and Alloy poles using universal Pole sections , if you have a metal  pole (not Alloy or similar) please get in touch before sending your pole. 

  • Brand:
    IBEX Camping
  • Condition:
    New
  • Product Code:
    TPRSERVICE
  • Weight:
    2kg
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